Retail Market Manager, Western Canada

Department:             Field Sales

Reporting to:             Director, Sales

Location:                    Western Canada

Status:                        Contract, 14 months

Job Description

This position is the leader of a selling team comprised of Account Executives.  This Retail Market Manager (RMM) is accountable to achieve the regional sales and profitability goals. This role provides direction and leadership to the Account Executives while also responsible for working with the sales leadership team within our customer base at the store and regional level.  This will be accomplished by understanding the overall corporate business goals, objectives and strategies, and implementation of the strategies to achieve retail sales. The RMM will provide a professional and motivational working atmosphere while building teamwork among the team.

Main Areas of Responsibility:
 

Responsibilities include, but are not limited to:

Corporate Leadership

1.   Establishes business objectives and formulates appropriate strategies to support those objectives.

a)   Keeps field sales members in the know about company challenges, goals and achievements

b)   Supports all functional leaders with information and analysis that aids in their decision making

c)   Develops and leverages productive internal relationships across the company in order to exchange knowledge, collaborate, and contribute to local business initiatives

d)   Maintains integrity of leadership role, keeping credibility intact at all times.

e)   Improves team-building and promotes mentoring within team

Leadership and Retail Sales Development

2. This position is responsible for the successful leadership of the Western Field Sales team in Canada in order to increase sell through at the retail store level and achieve sales plans. 

1. Manage and develop an effective sales force in order to maintain and increase sell through within an assigned region to achieve sales plans
2. Monitor the effectiveness of the sales techniques as carried out by the Account Executive team. Schedule in field coaching days to increase the team?s expertise in this area.
3. Maximization of business attainment with Seasonal/monthly/weekly retail sales targets
4. Monitors field sales team performance and training needs
5. Seasonal negotiation and implementation of maximizing account spending and space and location with retail partners and Elizabeth Arden counterparts.
6. Promote sales by negotiating brand positioning within store both for launch and promotional placement and securing optimum brand positioning within stores.
7. Establishes strong relationships with retail partners at the store and regional level.
8. Maximize Elizabeth Arden profitability performance.
9. Develop strategic & tactical plans with Director of Sales for assigned region
10. Clear understanding and monitoring of the market and consumer needs.  Ability to identify opportunities and utilize resources accordingly. Consistent communication both internally and externally.

Special Projects & Functional Assignments

3. Participates in special functional assignments that contribute to the development and execution of corporate initiatives, as well as team and process development.
4. Performs other related duties as assigned.

Supervisory Responsibilities:  Manages and coaches five (5) Account Executives and is primary contact for one (1) Sales Agent.

Education & Experience:         

• Post Secondary/University Degree ? Commerce preferred
• Three (3) to six (6) years experience in sales management within a fast paced consumer packaged goods environment. 
• Previous experience in a cosmetics, luxury goods, or branded goods company and familiarity with store groups.
• Proven success working in a sales environment and achieving sales targets and controlling costs.
• Valid driver?s license in province of residence

Skills:                         

• Advanced knowledge of Microsoft Word, Excel and PowerPoint.
• Excellent oral and written communication and problem solving skills.
• Ability to develop and maintain strong work relationships.
• Experience managing, developing and coaching individuals and teams.
• Ability to analyze sales results, future sales options, promotional results and field team performance.
• Strong interpersonal, negotiation and presentation skills.
• Team oriented.

Aptitudes & Competencies: 

Think Strategically and Innovatively

• Strong analytical skills, with an ability to independently generate insights from data and apply key learnings to future actions
• Ability to organize, prioritize and display flexibility within a fast paced work environment.
• Solution-oriented

Plan and Execute

• Proven organization, planning, critical reasoning and problem solving skills.

• High level of accuracy and attention to detail.

• Ability to effectively prioritize in a constantly changing environment.  Adept at multi-tasking.
• Must be pro-active, highly motivated, with great enthusiasm and a proven team player.

Communicate Effectively

• Ability to build, nurture and influence productive, collaborative and communicative relationships within, across and outside of the organization
• Outstanding communication skills, including written, oral and presentation skills.
• Excellent conflict resolution skills
• High level of professional maturity and business integrity

Regional Training Executive ? Western Canada

Department:               Training

Reporting to:             National Education and Communication Manager

Office Location:        Home office

Region:                      Western Canada (primarily Vancouver and surrounding area)

Status:                        Regular, Full-time

Job Description

The Regional Training Executive motivates and trains beauty consultants through formal training sessions in sales techniques, product knowledge, and merchandising procedures to increase Elizabeth Arden (Canada) Ltd. retail sales.  The role closely works with the field sales team to meet specific needs and to execute on counter training.

Main Areas of Responsibility

Responsibilities include, but are not limited to:

• Act as an on-counter trainer in specified accounts in the region.  This includes working with the Beauty Consultants to ensure the Elizabeth Arden image and corporate standards are adhered to including counter merchandising as per corporate guidelines.
• Manage and deliver Elizabeth Arden Canada training sessions.  This includes booking hotels, following up with RSVPs, school set-up and delivering the formal training session.
• Work with Training Manager to plan formal training sessions, understand the goals and objectives of the school and develop appropriate schedules.
• Work with the Regional sales team to identify areas of concern and develop a plan of action.  This involves working with the Beauty Consultant and ensuring that client records are being properly utilized as selling tools, ensuring customer follow-up is maintained through effective use of the telephone and mailings, as well as ensuring the Beauty Consultant is using the Daily Business Record and is monitoring his/her average unit sale.
• Attend regional meetings and conference calls to be aware of goals and programs.
• Implement major special events in market as per corporate guidelines.  This involves training the Promotional Representatives and Beauty Consultants prior to Special Events to ensure implementation success and uniformity.
• Train Beauty Consultants in selling techniques.  This includes follow up on product knowledge through role playing, ensuring the Beauty Consultant works in front of counter, approaches customers, identifies customer?s needs by asking open ended questions, link selling, and closes the sale.  Ensures the Beauty Consultant promotes events, i.e. GWP, Special Events and that they perform makeovers and consultations as per corporate guidelines. 
• Follow up with the Account Executive to ensure goals are met.
• Participate in Special Projects as assigned.

Requirements and Skills

• Post secondary education in business, marketing, or other related field.
• Post secondary cosmetic, skin care, and/or makeup artistry course.
• One (1) ? three (3) years experience in a field sales or field training role.
• Minimum three (3) years retail experience as a Cosmetic Manager.
• Outstanding communication skills, including written, oral and presentation skills.
• Excellent organization and training skills.
• Proven leadership skills.
• Must be highly motivated with great enthusiasm
• Ability to travel to Edmonton, Calgary, and Winnipeg.

Main Areas of Responsibility:

• The core responsibility of the Retail Executive is to manage the sell through of all New Wave brands including Ed Hardy, True Religion, BCBG, Justin Bieber and Nicki Minaj in key accounts.
• The majority of your time should be spent generating retail sales at the counter level.
• You are to select, train, schedule and direct fragrance Models for your key account doors fully utilizing the budgeted dollars for each Season. This includes communicating all necessary information to them regarding goals, focus items, advertising and GWP events.
• Plan and execute promotional in-store events to generate sales and brand recognition.
• Utilize all company provided promotional materials to insure accounts and freelancers have the necessary tools to achieve sales success.
• Maintain a calendar of all upcoming account advertising to manage in store support and maximize sales opportunities.
• Monitor stock levels for all accounts and communicate stock needs/concerns to your Regional Sales Manager. Allow approximately 30 days for additional stock needs when planning mega-events to insure ample order/shipping time.
• Maintain solid professional relationships with all levels of Store/Department/Visual Management in all your accounts.
• You are to plan your monthly/weekly calendar to insure travel to local and distant doors in your entire territory in order to manage the sell through of all doors.

Qualifications:

• College degree preferred
• 3-5 years experience managing people in a relevant role
• Experience of working in a retail sales environment with proven ability to achieve targets and to control costs
• Excellent leadership skills to manage, develop and coach individuals and teams
• Ability to analyze sales results, future sales options, promotional results and field team performance
• Strong interpersonal, negotiation and presentation skills
• Excellent oral and written communication and problem solving skills
• Ability to work under pressure and to tight deadlines
• Sets and lives by high standards of performance
• Willingness to share expertise and information with colleagues
• Seizes opportunities to improve the business or work processes
• Computer skills utilizing Word, Advanced Excel, Outlook and PowerPoint

Education: Undergraduate Degree

Main Areas of Responsibility:

• Leadership and management of all Account Manager?s within an assigned territory:
• Facilitate all elements of recruiting and monitoring of new direct reports, identifying training and development needs at an early stage in order to maximize performance potential
• Business planning and strategic focus:
• Maximize all brands business plans and insure sustained growth and profitability
• Review retail performance of all accounts and doors, as well as, undertake appropriate action and follow through
• Effective forecasting and inventory management, including stock and sales management
• Aware of and continually monitor competitor activity and customer and consumer needs in the marketplace
• Plan and negotiate corporate/account level seasonal programming
• Annual planning and evaluation of all financial / promotional strategies relative to driving retail and net sales opportunities
• Tracking and reporting promotional budgets
• Developing and maintaining high professional working relationships with all levels of Account Management and all key groups within the Elizabeth Arden organization

• 7-10 years experience managing people in a relevant role
• Experience of working in a retail sales environment with proven ability to achieve targets and to control costs
• Excellent conflict management skills
• Ability to manage a P&L and promotional inventory
• Excellent leadership skills to manage, develop and coach diverse groups of individuals and teams
• Ability to analyze sales results, future sales options, promotional results and field team performance
• Strong interpersonal, negotiation and presentation skills
• Excellent oral and written communication and problem solving skills
• Ability to work under pressure and to tight deadlines
• Sets and lives by high standards of performance
• Willingness to share expertise and information with colleagues
• Seizes opportunities to improve the business or work processes
• Strong computer skills utilizing Word, Advanced Excel, Outlook, PowerPoint and Business Insight
• Must have and maintain a valid drivers license; 30-50% travel required
• Vacation or time off cannot be expected around end of the quarter, major promotional periods, launches or holidays

• College degree preferred

Main Areas of Responsibility:

• The core responsibility of the Retail Executive is to manage the sell through of all New Wave brands including Ed Hardy, True Religion, BCBG, Justin Bieber and Nicki Minaj in key accounts.
• The majority of your time should be spent generating retail sales at the counter level.
• You are to select, train, schedule and direct fragrance Models for your key account doors fully utilizing the budgeted dollars for each Season. This includes communicating all necessary information to them regarding goals, focus items, advertising and GWP events.
• Plan and execute promotional in-store events to generate sales and brand recognition.
• Utilize all company provided promotional materials to insure accounts and freelancers have the necessary tools to achieve sales success.
• Maintain a calendar of all upcoming account advertising to manage in store support and maximize sales opportunities.
• Monitor stock levels for all accounts and communicate stock needs/concerns to your Regional Sales Manager. Allow approximately 30 days for additional stock needs when planning mega-events to insure ample order/shipping time.
• Maintain solid professional relationships with all levels of Store/Department/Visual Management in all your accounts.
• You are to plan your monthly/weekly calendar to insure travel to local and distant doors in your entire territory in order to manage the sell through of all doors.

Qualifications:

• College degree preferred
• 3-5 years experience managing people in a relevant role
• Experience of working in a retail sales environment with proven ability to achieve targets and to control costs
• Excellent leadership skills to manage, develop and coach individuals and teams
• Ability to analyze sales results, future sales options, promotional results and field team performance
• Strong interpersonal, negotiation and presentation skills
• Excellent oral and written communication and problem solving skills
• Ability to work under pressure and to tight deadlines
• Sets and lives by high standards of performance
• Willingness to share expertise and information with colleagues
• Seizes opportunities to improve the business or work processes
• Computer skills utilizing Word, Advanced Excel, Outlook and PowerPoint

Education: Undergraduate Degree

Main Areas of Responsibility:

• The core responsibility of the Retail Executive is to manage the sell through of all New Wave brands including Ed Hardy, True Religion, BCBG, Justin Bieber and Nicki Minaj in key accounts.
• The majority of your time should be spent generating retail sales at the counter level.
• You are to select, train, schedule and direct fragrance Models for your key account doors fully utilizing the budgeted dollars for each Season. This includes communicating all necessary information to them regarding goals, focus items, advertising and GWP events.
• Plan and execute promotional in-store events to generate sales and brand recognition.
• Utilize all company provided promotional materials to insure accounts and freelancers have the necessary tools to achieve sales success.
• Maintain a calendar of all upcoming account advertising to manage in store support and maximize sales opportunities.
• Monitor stock levels for all accounts and communicate stock needs/concerns to your Regional Sales Manager. Allow approximately 30 days for additional stock needs when planning mega-events to insure ample order/shipping time.
• Maintain solid professional relationships with all levels of Store/Department/Visual Management in all your accounts.
• You are to plan your monthly/weekly calendar to insure travel to local and distant doors in your entire territory in order to manage the sell through of all doors.

Qualifications:

• College degree preferred
• 3-5 years experience managing people in a relevant role
• Experience of working in a retail sales environment with proven ability to achieve targets and to control costs
• Excellent leadership skills to manage, develop and coach individuals and teams
• Ability to analyze sales results, future sales options, promotional results and field team performance
• Strong interpersonal, negotiation and presentation skills
• Excellent oral and written communication and problem solving skills
• Ability to work under pressure and to tight deadlines
• Sets and lives by high standards of performance
• Willingness to share expertise and information with colleagues
• Seizes opportunities to improve the business or work processes
• Computer skills utilizing Word, Advanced Excel, Outlook and PowerPoint

Education: Undergraduate Degree

Main Areas of Responsibility:

Leadership and management of 'Freelance' Selling Assistants

• Facilitate all elements of recruiting and monitoring of new selling assistants, identifying training and development needs at an early stage in order to maximize performance potential
• Ensure the hiring of selling assistants is in line with authorized staffing levels / budget
• Effectively manage selling assistant sales performance through ongoing review and assessment utilizing the following tools:
  • In store coaching, focusing on customer service selling techniques and clientele development (both promotional and basic business)
  • Monitor and review sales performance against targets, including unit sale and value sale
  • Provide ongoing coaching and training of Selling Assistants using the corporate training guidelines
  • Maximize all motivational opportunities at events and promotions, ensuring there is always focus on the achievement of sales

Business planning and strategic focus

• Drive required growth in doors by developing and implementing tailored business plans
• Maximize retail sell through performance by brand, store and account
• Review retail performance of all doors and undertake appropriate action and follow through
• Launch new products and implement key promotions to agreed promotional plans
• Responsible for the analysis of promotions and tracking of sell through
• Aware of and continually monitor competitor activity and customer and consumer needs in the marketplace
• Manage and review reports from staffing agency to ensure accuracy and return on investment

Managing store relationships and communication

• Regularly communicate information regarding events, visual weeks, sales goals and promotions
• Maintain effective working relationships with all key store personnel including department managers, store managers and visual managers
• Conduct monthly retail and promotional sales reviews with store management, as well as seasonal presentations
• Maintain ongoing dialogue with buying office and store management on issues relating to stock, visual and staffing

Implementation of company marketing and merchandising program

• Follow up the execution of marketing activity ensuring that the merchandising guidelines are adhered to and that collateral, samples and other support is used to maximize retail effectiveness
• Uphold the Elizabeth Arden image by enforcing high standards of counter merchandising and selling assistant grooming

Special Requirements and Skills:

• College degree preferred
• 3-5 years experience managing people in a relevant role
• Experience of working in a retail sales environment with proven ability to achieve targets and to control costs
• Excellent leadership skills to manage, develop and coach individuals and teams
• Ability to analyze sales results, future sales options, promotional results and field team performance
• Strong interpersonal, negotiation and presentation skills
• Excellent oral and written communication and problem solving skills
• Ability to work under pressure and to tight deadlines
• Sets and lives by high standards of performance
• Willingness to share expertise and information with colleagues
• Seizes opportunities to improve the business or work processes
• Computer skills utilizing Word, Advanced Excel, Outlook and PowerPoint

Main Areas of Responsibility:

• Assist with developing and managing media budget
• Assist with development of seasonal marketing programs
• Communicate seasonal marketing plans to Trade Marketing and Field Sales (all channels)
• Assist with development of retail exclusive programs in partnership with the sales team by channel by account
• Develop retailer presentations
• Work with Trade Marketing to analyze retail performance of marketing initiatives, competitive activity and market trends to identify sales opportunities
• Review and edit all advertising content, copy, layout and placement
• Partner with Trade Marketing, to develop and implement merchandising guidelines and all in-store visual programs
• Work with the Global Pricing team, to develop strategic pricing strategies/recommendations for basic, promotional, new and existing products
• Assist with development of deployment kits for North America based on global marketing strategies

• Bachelor's Degree required; MBA strongly preferred
• A minimum of four (4) years experience in Global and/or Regional Marketing
• Consumer Products Experience or Color Cosmetics/Fragrance Experience highly desired
• Understanding of P&L fundamentals
• Strong interpersonal skills and demonstrated success working on cross functional teams.
• Strong analytical and PC skills
• Good organizational and project management skills
• Excellent written, oral, and presentation skills

• A minimum of four (4) years experience in Global and/or Regional Marketing

Job Description

We are looking for someone with a passion for beauty and ability to drive sales in a fast-paced environment. You will manage all aspects (scope, schedule, resources, quality, cost, risk and change) of all eCommerce projects to ensure their timely delivery within scope, quality and budgetary guidelines.

Responsibilities Include:

• Maximize site performance and enhance the consumer online shopping experience by leading the planning, scheduling, deployment, execution, and maintenance of all site content.
• Manage the timely deployment of all eMarketing and Merchandising campaign content on web site.
• Drive improvement in website key performance metrics. Analyze customer behavior and make recommendations through page analysis; clickstream; abandonment; topline metrics; and link analysis.
• Proactively manage changes in project scope, timeline and budget.
• Support the Global Vice President, E-Commerce with coordination and set-up of marketing campaigns, marketing tests, and tracking all sources of customer acquisition investments across campaigns.
• Oversee the management of third party service providers hosting web content and other site assets.
• Oversee and be responsible for QA testing and deployment of product, content, campaign and  promotion updates to the web site.
• Effectively communicate project expectations and project status to team members and management in a timely, clear and concise manner.

Requirements and Skills:

• Strong organizational and time management skills with ability to function in a fast paced, deadline-driven environment.
• Strong eCommerce architecture and data flow knowledge.
• Must be able to adapt to rapidly shifting priorities in fast-paced environment.
• Demonstrated ability to communicate (verbal and written) effectively and credibly with different levels of staff within the organization.
•  Efficient and effective team management and conflict resolution skills.
•  Excellent problem solving skills with capability to think creatively, i.e., outside the box
•  Solid understanding of basic project management principles.
•  High level knowledge in web system design, architecture and technology (html, flash, javascript etc.).
•  Familiarity with large scale systems implementations and conversions.

Qualifications:

• Demandware or Coremetrics experience a must
• Expert user of Microsoft Excel.* Significant experience working with complex data manipulation formulas and reporting is required.
• Excellent oral and written communication skills are required. (i.e.- Can articulate and present data outcome extremely well.)
• Strong attention to detail and the ability to handle multiple tasks and projects concurrently

Education and Experience:

• Bachelor*s degree required.* (Preferably in Ecommerce, Marketing, Statistics, Commerce, or Business.)
• 5+ years website analytics background specifically focused on website performance, navigation, merchandising best practices, traffic analysis, and usability is required.

Location:               EA - New York Office

Job Description

Primary lead in driving site merchandising assortment and customer experience on elizabetharden.com. Independently schedule and implement on-brand merchandising campaigns that result in on-time launches. Drive product strategy for site enhancements that improve visitor engagement & conversions. Lead strategic plans for seasonal assortment launches and beauty content.
 

Responsibilities Include:

CATALOG ASSORTMENT

• Review class & Item selling daily
• Rank Website Weekly based on sell through, inventory, and selling information
• Refresh Website Monthly (Product Content Slots/Category/product listing pages)
• Manage and execute product set up and maintenance of product road map
• Lead communications of e-merchandising strategies and e-assortments to e-Team, and to Global/Regional Marketing (and other internal EA teams)
• Collaborate with e-planner/operations on inventory management to maximize sales, minimize backorders, and optimize stock levels
• Proof test site (staging) for assortment, product order and merchandise details prior to each replication date

PRODUCT LAUNCH & CONTENT

• Lead product launch copy /image content plan based on corporate calendar, online marketing calendar and web event calendar
• Work with EA Brand Managers, Creative Department, Public Relations team to source and populate website with legally approved product, image, video, press release content
• Maintain a strong relationship with key 3^rd party vendors (demandware/pfs),  internal brand, and IT resources to enhance website content, system issues and competitive site enhancements that maximize sales
• Maintain Web content slot refresh calendar and lead scheduled development execution

USER INTERFACE/NAVIGATION

• Merchandise website for best customer experience and optimal conversion
• Recommend website navigation/architecture enhancements based on product sell through, customer feedback  and website Coremetrics analysis
• Accountable for growing total sales through presenting an accurate, easy to navigate, benefit driven website

FINANCIAL RESULTS

• Responsible for maintaining  favorable sell through product mix (basic/promo) to ensure margin goals are aligned with eCommerce budget
• Review merchandise analytics and identify customer trends that improve site performance and product conversion
• Partner with Email & Online Marketing to identify future product,  promotion and seasonal strategies and opportunities to improve conversions/results
• Analyze merchandise plans/execution  by Quarter, by month, by week, by day to ensure merchandise plans meet sales objectives

e-TASK FORCE LEADERSHIP

• Work on ecommerce task-force to surface customer experience issues (ie, ratings and reviews, customer service review meetings, returns etc)
• Participate on key website technology refresh (Quality control, architecture set up)
• Lead Competitive Website review to understand the competition by shopping competitive websites and comparing product and functionality to ea.com

Requirements and Skills

• Bachelors degree, or equivalent, with 2-4 years experience in servicing e-commerce business.
• Strong analytical skills and clear understanding of financial measurements and how to impact them
• Outstanding verbal and written communication skills
• Ability to take analysis into action, execute to timelines and provide timely solutions
• Demonstrate the organizational ability to facilitate multi-tasking in a fast-pace environment
• Proficiency with Microsoft Word,  Excel, PowerPoint, knowledge of light HTML a plus
• Demandware or Coremetrics experience a plus
• Strong analytical and problem solving skills
• Strong attention to detail
• Experience uploading seller content to e-commerce sites such as Amazon.com, Ebay.com, etc. a plus
• Reliable, High Energy, Organized and ability to prioritize tasks.

Main Areas of Responsibility:

• Manage optimization of all web site(s) for search engine listings, site rankings, keywords. Monitor and report on competitor standings. Utilize web analytics to monitor website and performance metrics
• Understanding of Brand Marketing, SEM & Affiliate Marketing in an effort to create, implement & drive online campaigns.
• Seek out and develop new ways to drive traffic through innovative communications approaches as well as monitor and analyze performance measures to improve website and direct marketing initiatives.
• Successfully team with colleagues and external partners when appropriate on online and social media marketing projects.
• Works with Global Brand Marketing, PR and Regional Marketing on a consistent counter to website.
• Successfully team with internal colleagues and external partners when appropriate on online and social media marketing projects.
• Provide regular reports to senior management on campaigns.

• Bachelors degree with 2-4 years experience in servicing e-commerce business
• Strong analytical skills and clear understanding of financial measurements and how to impact them
• Must have a creative streak with outstanding verbal and written communication skills
• Project Management experience +++
• Ability to take analysis into action, execute to timelines and provide timely solutions
• Demonstrate the organizational ability to facilitate multi-tasking in a fast-pace environment
• Proficiency with Microsoft Word, Excel, PowerPoint, knowledge of light HTML a plus
• Demandware or Coremetrics experience a plus
• Strong analytical and problem solving skills
• Strong attention to detail
• Experience uploading seller content to e-commerce sites such as Amazon.com, Ebay.com, etc. a plus
• Reliable, High Energy, Organized and ability to prioritize tasks.

• Bachelors degree with 2-4 years experience in servicing e-commerce business

Main Areas of Responsibility:

• Following through with execution of all details of marketing programs:
• Managing creative process including: naming product, copy for products, packaging, promotions, and collateral materials; copy approval; submission and follow up with Legal department; mechanical approval.
• Coordinating consumer and product research.
• Ability to keep abreast of timetables for all product launches and ensure all deadlines are met in a timely fashion.
• Assisting in the development and execution of business plans to ensure continued growth of category, including:
• Brand strategy (including pricing, promotion, etc), Brand positioning, Brand assortment
• Media Strategies
• Assessment of the competitive environment
• Advertising development and collateral support for all worldwide markets
• Growth strategies, Distribution opportunities
• Managing global communication of brand strategies and marketing initiatives.
• Tracking and reporting industry trends and competitive product positioning.
• Analyzing all new product launch results and business impact.
• Analyzing all pertinent costs on finished goods, samples and collateral.
• Preparing information phase-out decisions, reviewing obsolete inventory levels and lost revenue implications.

• Undergraduate degree required; MBA degree in Marketing preferred
• Minimum of four (4) years in marketing management and fragrance development
• Previous CPG experience highly desired
• Strong analytical skills
• Excellent verbal and written communication skills and presentation experience.
• Ability to adapt quickly to changing priorities in a fast-paced environment.
• Good understanding of P & L fundamentals.
• Strong interpersonal skills and demonstrated success working on cross functional teams.

• Minimum of four (4) years in marketing management and fragrance development

Responsibilities include, but are not limited to:

Creative & Advertising

• Key contact for approval of retailer ads - catalogues, ROP, tags and layout or other account specific programs.  Monitor due dates and schedule requirements.  Ensure corporate image and regulations are enforced with the Field and retailers.
• Manage the master listing of advertising material and needs by season for blow-ins, direct mailers, scented remits, etc by account.  Central contact for Sales, Marketing, Creative and Production for quantities, timely execution and delivery.
• Central Administrative contact for in-store design needs. 

Events

• Work with Sales and Marketing to plan and develop in-store events.  Establish requirements to execute successful events and develop tools/collateral necessary for execution.  Measure effectiveness through reporting, expense impact, execution and feedback.
• Maintain a file of all EA.com consumer communications

Sales Services & Administration

• Responsible for management and execution of field sales directory, communications and national mailings. Includes innovation and incentive mailings, Weekly Stuff mailing, announcements, product information; sell book approvals and distribution, sales and promotional announcements.  Central contact for Education, HR, Marketing and IT in fulfilling Field sales needs. 
• Provide support and service for other general administrative and servicing needs of the Field Sales team and corporate communications.

Other: Function as a backup for pulling NPD data and issuing monthly and annual reports.

Qualifications:

• • Bachelor?s degree in marketing or related field
  • 2+ years of related industry experience required
  • Proficiency in Microsoft Outlook, Word, Excel and Powerpoint
  • Strong interpersonal/collaboration skills
  • Excellent communication skills essential (strong written and verbal skills)
  • Strong organizational and project management skills
  • Ability to adapt quickly to changing priorities in a fast-paced environment
• ~Education:
• Undergraduate degree required; MBA degree in Marketing preferred.

Business System Analyst ? JD Edwards WMS

Elizabeth Arden, Inc., a leader in the prestige cosmetics industry has the following opening at its Roanoke, VA Worldwide Logistics and Distribution Center

JOB SUMMARY

This position, as the leading customer liaison staff for IT, is responsible for working very closely with assigned business leaders to achieve optimum top line business performance and bottom line effectiveness.  This position is responsible for developing and implementing innovation opportunities through exploitation and leverage of relevant business best practices as performed by comparable companies in the Consumer Packaged Goods industry.  Comparably, this position is responsible for achieving innovation and break-through results through the leverage of industry proven IT solutions.  This includes, but is not limited to, best practices implementation, business process reengineering, new technology solutions implementation, and needed changes in the business model.  This position, therefore, requires a strong knowledge of the assigned business-systems processes, including acute awareness of the external marketplace and solutions available therein.

JOB REQUIRMENTS

1. Prefer a four-year college degree in Computer Science, Business, or related fields (MBA a plus). Experience and/or other training will be considered in lieu of a degree.
2. 10 plus years experience in Logistics systems solutions.
3. 5 plus years of JDE WMS experience.
4. Working knowledge of other JD Edwards modules including Sales Order Management, Order Fulfillment, TMS, Accounts Receivable.
5. Technical knowledge with UNIX/Oracle Environments, Middleware integration tools and Business Intelligence tools. 
6. Excellent verbal and written skills.
7. Experience with Business Systems Analysis, Business Process Reengineering, Capital Projects Management and Cost Analysis. 
8. Exceptional change management, and interpersonal skills
9. Good organization, time management, and project management skills.
10. Ability to work within a matrixed, global team structure.
11. Solid quantitative and analytical skills.

Main Areas of Responsibility:

• Develop and engineer packages to ensure both aesthetic and functional objectives are met
• Evaluate and select packaging materials and processes that meet functional and cost criteria
• Execute appropriate packaging testing, as required (ship testing, compatibility, chemical resistance, etc.)
• Create and maintain development cost sheets throughout the development process
• Create component parts and corresponding technical specifications; create Bills of Materials within the Interspec 6.4 system
• Prepare quotation briefs for secondary packaging, indicating preliminary specifications
• Ensure and maintain package design integrity
• Initiate and manage related artwork (PARF through pre-press proof approval)
• Identify and communicate necessary tooling expenditures (molds, tools, dies)
• Communicate status and issues regarding project activity on a continual basis
• Execute line trials as needed
• Maintain a working knowledge of Packaging/Product innovation and technology advances
• Maintain a working knowledge of environmental-related worldwide requirements
• Provide technical support to development managers, as requested

• Bachelors Degree Packaging Science / Engineering;
• 3-5 years of Package Development experience in a global prestige Skincare environment
• Strong computer skills (Excel, PowerPoint, Word);
• Experience structuring bills of materials and packaging specifications;
• Excellent interpersonal, organizational and communication (written and spoken) skills;
• Commitment to accuracy, attention to detail and quality of information generated;
• Ability to function in a fast pace environment, adaptable to managing changing needs
• Proficiency with Interspec 6.4 is highly preferred.

• Bachelors Degree Packaging Science / Engineering

Main Areas of Responsibility:

• Define, design, and implement IT business solutions for Finance, Order to Cash, and Distribution departments.
• Analyze business requirements, define functional and technical specifications, develop RICE items, & conduct unit, functional, & integration testing.
• Execute appropriate packaging testing, as required (ship testing, compatibility, chemical resistance, etc.)
• Create and maintain development cost sheets throughout the development process
• Create component parts and corresponding technical specifications; create Bills of Materials within the Interspec 6.4 system
• Prepare quotation briefs for secondary packaging, indicating preliminary specifications
• Ensure and maintain package design integrity
• Initiate and manage related artwork (PARF through pre-press proof approval)
• Identify and communicate necessary tooling expenditures (molds, tools, dies)
• Communicate status and issues regarding project activity on a continual basis
• Execute line trials as needed
• Maintain a working knowledge of Packaging/Product innovation and technology advances
• Maintain a working knowledge of environmental-related worldwide requirements
• Provide technical support to development managers, as requested

• Bachelors Degree Packaging Science / Engineering;
• 4-7 years of Package Development experience in a global fragrance environment
• Experience with glass development is a must!
• Experience structuring bills of materials and packaging specifications;
• Excellent interpersonal, organizational and communication (written and spoken) skills;
• Commitment to accuracy, attention to detail and quality of information generated;
• Ability to function in a fast pace environment, adaptable to managing changing needs
• Strong computer skills (Excel, PowerPoint, Word);
• Proficiency with Interspec 6.4 is highly preferred.

• Bachelors Degree Packaging Science / Engineering

Main Areas of Responsibility:

• Operates in a consultative fashion, working within the Supply Chain and IT teams to enable best in class business strategies and solutions
• Provides Business Process Improvement services, working with Supply Chain to apply continuous improvement disciplines
• Operates to continuously improve the effectiveness of the JDE Manufacturing solution, including improving the rules, parameters, and configuration of the solution
• Provides business systems analysis and process re-design services, developing and assessing alternatives, and facilitating the selection of the design
• Operates to train the extended Global Supply Chain and IT teams in JDE specifics
• Operates to insure quality user acceptance testing and training and the development of implementation processes and documentation
• Leverages prior experience to integrate ?best practices? into Supply Chain business operations
• Ensures the seamless integration of all Global Supply Chain systems
• Performs requirements definition and system analysis duties leveraging standard BSM methodologies
• Develops and nurtures consensus and working relationships with business and technical teams
• Provides hands-on Project Management services for Supply Chain process improvement and systems projects
• Provides full Project Life Cycle Management services, including Opportunity Identification, Business Case Development, Requirements Definition, Systems Analysis, System Design, Build, Test, Implement and Quality Assurance
• Supports the relevant standards and methodologies

Qualifications:

• Four-year college degree in Computer Science, Business, or related fields. An advance degree is a decided plus
• 10 plus years of relevant experience in Supply Chain systems solutions, including 5 plus years of JDE Manufacturing experience.
• Working knowledge of other JDE modules such as WMS and TMS
• Extensive experience in global consumer goods settings
• Excellent communications (written and oral), change management, leadership, and interpersonal skills
• Ability to operate in a matrixed, global environment; Extensive experience operating with business teams at the highest levels
• Excellent organization and time management, vendor management, and project management skills
• Solid quantitative / analytical skills and good business judgment; A high sense of the importance of business urgencies
• The person must also demonstrate skills in the following areas: JD Edwards, UNIX/Oracle environments, Middleware integration tools, and Business Intelligence tools
• JDE Manufacturing configuration, rules, and parameters
• Solid understanding of Manufacturing business processes
• Proven ability to work with, interact, and influence senior business managers and other business executives
• Manufacturing best practices knowledge
• Full Project Life Cycle Management.
• Management of software supplier relationships

Education:

• Four-year college degree in Computer Science, Business, or related fields. An advance degree is a decided plus

Summary:

This position will lead the execution phase of sourcing strategies designed by the Category Sourcing Manager (CSM) to ensure the ''best value'' result is achieved for the Elizabeth Arden organization. This includes process improvement initiatives, data analysis, conducting vendor capability assessments, and monitoring commodity trends to provide forecasts of potential business impacts.

Additionally, this role will also be accountable for leading the Elizabeth Arden relationship with vendors for an assigned category(s).  The role will require the development of broad vendor, product, and industry knowledge to provide sourcing expertise to internal clients.  The candidate must have excellent critical thinking, analytical, and project management skills to ensure a collaborative work environment between internal and external customers.

Key Responsibilities (2 areas):

Provide support to the Category Sourcing Manager:

• Understand  EA internal needs (cost, quality, reliability, innovation) and business strategies and develop actions to support ?mission critical? objectives
• Understand manufacturing/supply chain fundamentals and cost structure of our industry
• Participate in cost savings ideation sessions
• Represent the Sourcing Organization in New Product Launch meetings
• Represent the Sourcing Organization at S&OP meetings as needed.
• Support Sourcing Plans and lead transition plan(s) as identified
• Liaise with Planning, External Manufacturer(s) and Managers, and Supplier(s) to determine prioritization schedule of components in times of constrained supply.
• Meet with Promotional Project Managers to align supply expectations for upcoming programs
• Aide in the resolution of open accounts payable issues
• Assist in Collaboration meetings between CSM, Suppliers, and External Manufacturer as needed
• Liaise with Finance regarding standard costs and monthly purchase price variance reporting as needed.
• Work with Quality Assurance, External Manufactures, and Suppliers to assist in the tracking of KPIs for Supplier Performance scorecards.
• Review global raw material trends with CSM to support price negotiations
• Monitor aged inventory levels of components at suppliers in accordance with the make and hold agreements.  Engage planning to develop plans to consume inventory.
• Work with Planning and development to obtain volume and current specifications required for any RFQs
• Monitor supplier adherence to delivering open commitment reports to the supply base
• Keep supplier count under control to ensure leverage and access to necessary breadth of capabilities

Category Accountability:

• Research and internally share industry competitive dynamics, cost structure, and technology trends for the assigned commodity
• Monitor financial stability of vendors and develop recommendations for action
• Monitor key cost drivers impacting commodity pricing and integrate into the cost management process
• Understand and be fully involved in continuous Value Analysis of your commodities and lead economic analysis of total cost of ownership
• Work with suppliers on programs to create a pipeline of savings initiatives to be submitted for approval to internal EA stakeholders and executed to improve final product value
• Monitor and predict PPV for assigned category
• Issue Standards and current costs for new components.
• Approve MOQ, PPV, and Excess & Obsolete requests from External Manufacturers.
• Maintain supplier data (MOQ, pricing, supplier contact, payment terms, INCO terms) in internal and external systems. 
• Generate PO?s for new components, and any non stock order requirements
• Generate and amend POs in Elizabeth Arden?s MRP system as required
• Support External Manufacturing Managers with expediting components and order status inquiries as necessary
• Work to manage communication and demand signal alignment between EA, Network of External Manufacturers, and Component Suppliers for assigned commodities
• Support Launch activity for assigned categories
• Work with suppliers to drive supply chain improvement initiatives that help both companies improve efficiency and responsiveness
• Support planning department in vendor supply issues and price development
• Develop and lead contingency plans in case of performance failure
• Monitor and intervene on quality issues where needed

Requirements:

• Bachelor degree required
• 2-5 years experience in Supply Chain (Planning, Purchasing, Package Development or Finance) for a consumer products company.  Experience with a Cosmetics or Fragrance Company a plus.
• Proven capability in following areas: collaboration, project management, implementation, and execution
• Strong level of integrity and work ethic
• Analytical, written and verbal communication skills
• Solid PC skills including Excel, Word, PowerPoint, experience with JDE a plus.
• Desire to work in a fast passed changing environment and strong attention to detail and follow up
• Establishes and maintains a reputation of credibility and responsiveness in the marketplace (e.g., promptly returns vendor phone calls, ensures timely follow-up on issues, etc.)

Elizabeth Arden, one of the most recognized names in beauty, is known around the world for quality, elegance, product innovation and its iconic Red Door. The company's extensive portfolio of prestige brands can be found in over 100 countries worldwide. The company's brand portfolio includes Elizabeth Arden skincare, color and fragrance products, the celebrity fragrance brands of Britney Spears, Elizabeth Taylor, Justin Bieber, Mariah Carey, Nicki Minaj, Taylor Swift, and Usher; the designer fragrances of Juicy Couture, Alfred Sung, BCBGMAXAZRIA, Geoffrey Beene, Halston, Bob Mackie, John Varvatos, Kate Spade, Lucky Brand, True Religion and Rocawear; and the lifestyle fragrance brands Curve, Giorgio Beverly Hills, and PS Fine Cologne.

We have an exciting opportunity for a results-oriented, self starter to join the Elizabeth Arden team as a Human Resources Coordinator. This individual will support our New York, NY and Stamford, CT Human Resources teams and gain exposure in all areas of Human Resources including talent acquisition, benefits, compensation, performance management, employee relations, and learning and development. The position may be located in either our New York City or Stamford locations. The selected candidate must be able to work a few days each month in either location.

The HR Coordinator will provide a full range of support to a busy HR team of 5, including, but not limited to, the following:

• Assist with recruitment process, including posting jobs to internal and external sources, screening resumes, maintaining the applicant tracking system and scheduling candidates for interviews.
• Coordinate new hire process including drafting offer letters, initiating background checks/drug screens, issuing/collecting new hire paperwork and assisting with new hire orientation.
• Manage employee referral and tuition reimbursement programs.
• Process all personnel status changes such as new hire, termination, salary changes, leaves of absences, etc. and create/maintain employee files.
• Administrative support for training activities coordinated by the Human Resources department, including preparation of training materials, maintaining participation lists and managing meeting logistics.
• Coordinate and track the annual performance review and goal?setting programs.
• Respond to employee questions regarding policies, benefits, payroll, etc.
• Coordinate employee activities (i.e. flu shot program, benefits open enrollment, holiday party, health and wellness initiatives, summer internship).
• Perform on-going projects such as audits, WTPA, research, etc.

Qualifications/Requirements:

• Bachelor's degree required, preferably in Human Resources, Organizational Psychology or related field.
• 1+ years of Human Resources experience, ideally in a corporate environment.
• Strong communication skills (written and oral).
• Demonstrated attention to detail and accuracy is a must.
• Proven analytical skills.
• Ability to effectively interact with all levels of the organization.
• Proficiency in the MS Office Suite of products (Word, Excel, Outlook and PowerPoint).
• Prior experience using a Human Resource Information System (HRIS) is a must. Demonstrated ability to troubleshoot and problem solve both operationally and administratively.Ability to multi-task and prioritize work.
• Ability to maintain strict confidentiality.
• Outstanding customer service skills.
• Ability to work in a fast-paced environment and meet changing deadlines.
• Prior experience using an Applicant Tracking System (ATS) is a plus.
• Knowledge of appropriate federal and state employment laws and regulations is highly preferred.

Main Areas of Responsibility

• Meet and exceed Unit Fill Rate and inventory goals for brand group
• Establish Supply Chain strategy (MTS or MTO ), for all SKUs in portfolio, with input from Demand Forecasting group
• Establish critical system parameters (ABC and Safety Stock settings, replenishment quantity, launch quantity, etc.)
• Establish (in concert with Purchasing and External Manufacturing), supply safety stock and replenishment strategy.  Develop monthly inventory budgets, and measure performance
• Ensure adherence to Weekly Planning Cycles                      
• Issue weekly vulnerability report; work closely with Demand Forecasting and Sales to manage allocations
• Measure weekly UFR performance, identify key drivers of defects and develop/execute improvements programs       
• Issue monthly scorecard report to be foundation for the Executive S&OP review (UFR, inventory, Forecast, Launch, and Promo On-Time Performance)

• Interact with Marketing on Launch and Promotion activities as needed

 Requirements and Skills

• BA/BS in Supply Chain Management, Engineering, Finance or other related disciplines
• 1-2 years of Supply Chain (i.e. Planning, Demand Planning, or Inventory Management) experience in a corporate Supply Chain environment.
• Any exposure to work in a CPG company, particularly in the health/beauty industry strongly preferred, but not necessary
• Ability to learn finished goods planning in a contract filling environment with inventory ownership
• Any prior experience with an MRP system; experience with Manugistics a plus
• Proficient in MS Word and Excel; ability to create spreadsheets, apply formulas and analyze data
• Strong analytical and data modeling skills
• Ability to effectively problem-solve, communicate cross-functionally and to upper management and actively participate in business discussions
• Must possess a high sense of urgency and a customer service focus
• An APICS certification in a Supply Chain related area a plus

We have an exciting opportunity for an ambitious and motivated Store Manager to join our store in Texas City, TX.

Position Overview:

To lead and direct all activities required to achieve store goals, including sales objectives, customer service, people management and staffing, merchandising presentation and control, loss prevention, and expense control while driving both associate and customer engagement.

Duties include but are not limited to the following:

• Develop and implement sales strategy and maximize opportunities to achieve/exceed store sales goals.
• Foster a customer-focused team environment as a floor coach, driving sales volume and anticipating clients' needs. 
• Recruit, hire, develop and train talent on store/company policies and procedures. Hold self and associates accountable for achievement of financial results. Coach team to exceed/achieve individual and store sales and quality goals.
• Schedule associates and staff store appropriately, ensuring payroll expenses are controlled.
• Direct merchandise presentation, restocking and recovery to maximize store sales and profitability.
• Ensure Compliance with Loss Prevention policies and procedures to reduce shrink and protect company assets.
• Maintain the store's appearance, cleanliness, organization and communicate needed repairs to the VP, Store Operations in a timely manner.
• Initiate continuous product movement based on company directives, client needs and store sales.
• Ensure all store Operational policies and procedures are followed regarding register transactions, bank deposits, paperwork completion, communication, etc.
• Position the store in the local market and utilize company promotional materials to broaden the customer base to increase sales.
• Conduct inventory as needed to ensure accurate inventory levels are maintained and controlled. .
• Communicate all Company policies, procedures, changes and promotions to  store associates.
• Perform ad hoc duties and ensure compliance with all Company policies and procedures, and federal, state and local laws.

REQUIREMENTS AND SKILLS:

• High School diploma required. Associates or Bachelors degree preferred.
• 2+ years of retail store management experience in a competitive selling environment required with a proven record of sales achievement success.
  Cosmetics, fragrance and skin care experience a plus
• Outstanding customer service skills and ability to resolve customer issues and requests in an efficient and timely manner.
• Proven leadership ability to build a motivated customer service oriented team who meet/exceed store/individual sales and quality goals.
• Ability to forecast and analyze business trends and manage payroll expense in order to maximize store performance.
• Excellent verbal and written communication skills
• Bilingual language skill is a plus (Spanish).
• Must be able to work at least 40 hours each week.
• Must be able to work at least three out of every four Saturdays and at least two out of every four Sundays.
• Must be able to work on holidays, peak selling days and promotional set-up days, as directed by VP Store Operations.
• Must be able to lift/carry heavy boxes.
• Ability to multi task and prioritize.
• Must have outstanding interpersonal and detail orientation skills.