Department: Customer Service
Location: Roanoke, VA USA
Posted: 2010-11-08
Requisition Number: CustSvc-20101108-580-ARMgr

1 opening
Full-time (exempt)

Main Areas of Responsibility:

• This position is responsible for directly leading the Financial leaders and indirectly leading the Customer service team in the Accounts Receivable processes for the North American markets.
• The primary focus of this position is to lead the Financial leaders in the collection management process and deduction management process.
• Must provide support as needed to the customer service and account management sales team, facilitating the vendor/customer relationship and providing direct support to the customer to improve the Accounts Receivable relationship.
• Metrics include DSO, DDO, Delinquency, Deduction Turnover,reduction in violation and other operational deductions.

Qualifications:

• Bachelor's degree
• 5-10 years of Accounts Receivable experience.
• 3-5 years of leadership experience.
• Strong research, analytical, and follow-up skills utilizing task management tools.
• Ability to communicate in a professional manner and adapt to diverse situations.
• Strong understanding and commitment to the Team approach
• Any multiple language skills a plus.
• Prior experience in project management.
• Must excel in both verbal and written communication, in addition to having very strong presentation skills.

Education:

• Bachelor's degree

Closing Date: Closed on 2011-08-11

Contact:
E-mail: RoanokeCareers@ElizabethArden.com

DFW/EOE/AA